LiveCompare Licensing

LiveCompare requires a software license in order to allow Apps, workflows and workflow actions to be run. Checking LiveCompare’s license status, requesting a license key and installing the license key must be performed by a user with administrator privileges. Note that if LiveCompare is installed on a machine that does not already have a LiveCompare license, a license key that runs for 30 days will be installed automatically.

Checking the License Status

To check LiveCompare’s license status:

  1. Select the Administration folder in the LiveCompare hierarchy.
  2. In the Administration screen’s Maintenance section, click ‘License Status’.
  3. The License Status screen displays LiveCompare’s current license status.

License status screen.

Requesting a License Key

To request a license key:

  1. Click ‘Request License’ in the License Status screen. The Request License screen is displayed.

Request License screen.

  1. Copy the text in the frame into an email to license@tricentis.com.
  2. You will receive a license file named <Company Name>_<Machine ID>_<Expiration Date>.xml, which contains your license key. Save the file to a folder on your machine.

Installing the License Key

To install the license key:

  1. Click ‘Install License’ in the License Status screen. The Install License screen is displayed.

Install License screen.

  1. Click ‘Choose File’, browse for the license file saved to your machine, and click ‘Open’.

Install License screen.

  1. Click ‘Install’ to install the license file. The License Status screen displays the current license status.

License Status screen.

Welcome to LiveCompare