Manage Cloud licenses

If you are a dedicated license manager with administrative rights, you can perform the following actions:

• add users

• remove users

You can do so in the Cloud Management view in the Tricentis Support Portal.

Access the Cloud Management view

To access the Cloud Management view, follow the steps below:

1. Open the Tricentis Support Portal and navigate to My Assets->License Overview.

2. In the Manage Cloud License section, click on Manage.

If you have more than one Cloud-hosted license server, select the server you want to manage from the Servers dropdown menu.

Add users

You can add the following types of users:

• Users with an existing Tricentis Support Portal account. These users immediately get access to your Cloud licenses.

• Users without an existing Tricentis Support Portal account. These users will get access to your Cloud licenses once they have created an account.

  If you add users without an existing Tricentis Support Portal account, the Cloud License Overview only shows their email address and not their name.

To add users, follow the steps below:

1. Enter the user's email address into the Email entry field on the left side of the screen.

2. Click the button.

If you want to grant access to all users in your company who have an active Tricentis Support Portal account at once, please contact license@tricentis.com.

Remove users

You can revoke access to Cloud licenses in one of two ways:

• Deactivate a user if you might want to re-grant them access at a later point. In this case, you keep their information.

  To deactivate a user, disable the Active checkbox in the respective row.

• Delete a user if you are sure you will not grant them access again.

  To delete a user, click on the icon in the respective row.