FAQs

The Tricentis Analytics v2.1.8.1 Tech Preview provides you with a first look at features in the upcoming release of Tricentis Analytics. Please note that features in the tech preview may not yet be fully supported, functionally complete, or suitable for deployment in production environments. The goal of a tech preview is to expose the features to a wider audience with the intention of full support in the future.

For information about future deployment of Tricentis Analytics, refer to How will these features be deployed?.

No. There are no report migrations from deprecated versions of Tricentis Analytics. If you are interested in assistance with recomposing reports from deprecated versions of Tricentis Analytics, reach out to your Customer Success Manager or our Professional Services team.

For information about the API limits and quotas in Tricentis Analytics, refer to API Limits and Data Storage.

For information about the data limitations in Tricentis Analytics, refer to Data Storage Capacity.

Yes. Tricentis reserves the right to make breaking changes to the Tricentis Analytics API at any time during the Tech Preview.

SSO log in is not currently supported for Tricentis Analytics. Log in using a user profile with direct qTest authentication.

A qTest Admin user can switch users from an SSO authentication system to an internal authentication system. To switch a user:

1. Access qTest Manager. Then click Administration in the username drop-down menu.

2. On the Licenses screen, hover your cursor in the Authentication System column for the user that you want to switch, and then click the Edit icon .

3. Select Internal on the drop-down menu that appears.

For Cloud customers, delta data should synchronize in less than five minutes.

There is potentially orphaned data in the Tricentis Analytics v2.1.8.1 Tech Preview. This is intentional as there are data limitations in place to reduce the amount of historical data available to data that was created or modified within the past six months to one year. If you would like missing data to be included, modify or create new data, such as a qTest Project.

No. The Tricentis Analytics API developer portal is the only supported interaction for Tricentis Analytics. Tricentis does not support direct database access. Use of the database or tables directly is at your own risk.

For more information about the feature specifications and limits of Microsoft Excel, refer to the Microsoft support site.

The Excel Quick Start Reports file is only supported for use with Microsoft Excel on Microsoft Windows. Microsoft 365 Excel and Office 2019 Excel are the currently supported versions of Excel.

The Tricentis Analytics API and Excel Quick Start Reports require the use of OData. OData (Open Data Protocol) is an ISO/IEC-approved OASIS standard that defines a set of best practices for building and consuming RESTful APIs. OData is used to retrieve data from multiple data sources and is commonly used to connect directly with business intelligence (BI) tools such as Microsoft Excel, Microsoft Power BI, and Tableau.

For a list of known issues and limitations in the Tricentis Analytics v2.1.8.1 Tech Preview, refer to the current release notes. You can also view issues and limitations for prior releases in the archived release notes.