How to Install Updates

 The following sections describe how to install Tricentis Test Automation for ServiceNow updates.

Using Auto-Update Server

  1. Within ServiceNow, go to Update Sources on the left hand navigation menu.

  2. Select Tricentis Test Automation for ServiceNow Auto-update Server.

  3. Click Retrieve Completed Update Sets.

  4. Update Sets will be retrieved and automatically previewed.

  5. Select Tricentis Test Automation for ServiceNow – x.x.x from the Retrieved Update Sets Related List.

  6. Click Commit.

  7. Review and accept any errors. Errors may be listed but are not critical.

  8. The application will be updated.

  9. The server will automatically retrieve and apply the update.

Manual Installation

If you prefer to manually update:

  1. Request XML from Tricentis

    On the left hand menu go to Retrieved Update Sets under System Update Sets.

  2. At the bottom of the list select Import Update Set From XML.

  3. When the Update Sets have been uploaded select Tricentis Test Automation for ServiceNow - x.x.x from the list.

  4. Preview the update set by clicking Preview.

  5. After the preview is complete click Commit to complete the update.