Administration Hierarchy

If you have LiveCompare Administrator privileges, the Administration hierarchy allows you to manage users, projects, RFC Destinations and other configuration settings. If LiveCompare has been configured to send emails, it also allows you to send emails to all LiveCompare users, and to shut down the LiveCompare server. If you have LiveCompare Editor privileges, the Administration hierarchy allows you to manage your own user account, set user preferences and switch between projects.

When the Administration folder is selected in the hierarchy the Details pane displays the following information in the ‘LiveCompare Application Server Info’ section.

Text Message

This section displays a text message that may be set by a LiveCompare Administrator. If you have LiveCompare Administrator privileges, click ‘Edit‘ to edit the message, and then click ‘Save’ to save your changes.

Maintenance

This section is shown for Administrators only. Click ‘Email All Users’ to send an email to all LiveCompare users using the email addresses that were specified when their accounts were created. Click ‘Shutdown Server’ to stop the LiveCompare Application Server. Before clicking the ‘Shutdown Server’, please ensure that no users are currently accessing LiveCompare or running any workflows.

Contacts

This section lists the contact details for Tricentis’s Technical Support team. It may also be updated to include contacts from your own organization. If you have LiveCompare Administrator privileges, click ‘Edit Contacts’ to edit the contact details, or ‘Restore Default Contacts’ to restore the default contact details provided with LiveCompare.

Uptime

This section displays the time for which the LiveCompare Application Server has been running.

Product Documentation

This section includes links to the LiveCompare Release Notes and Installation and Configuration Guide.

User Documentation

This section includes links to any user documentation files that have been copied to the <LiveCompare user data dir>\public\Docs directory. This directory will need to be created manually if it does not already exist.

Crash Reports

If any crashes have occurred, this section displays the number of crash dump files that have been generated on the LiveCompare server. Click the link to display a page that lists each of the crash dumps. Application crash dump filenames begin with ‘rnserver.exe’, workflow crash dump filenames begin with ‘wipsrv.exe’. Individual crash dump files may be saved and sent to Tricentis Technical Support for analysis.

• Click ‘Export Selected’ to export the selected crash dump files to a ZIP file. Note that all the crash dump files may be selected by clicking the check box in the column heading.
• Click ‘Delete All’ to delete all the crash dump files on the LiveCompare server.

Application Diskspace

This section indicates the used and available disk space on the drive where the LiveCompare application files are installed. The blue bar represents used disk space, and the pink bar represents available disk space.

Userdata Diskspace

This section is shown if the user data directory and LiveCompare application files are stored on different drives. It indicates the used and available disk space on the drive where the LiveCompare user data directory is installed. The blue bar represents used disk space, and the pink bar represents available disk space.

The Administration hierarchy includes the following folders:

• Users
• Import Specifications
• Projects
• RFC Destinations
• User Preferences
• Test Repositories
• S3 Buckets
• Configuration

Note that the Import Specifications and Configuration folders are available for Administrators only.