Install Tricentis License Server via setup dialog

To install your license server via setup dialog, follow the steps below:

  1. Copy the file Tricentis License Server<version number>.msi to a folder of your choice.

    Tricentis License Server and Tricentis License Usage Tracking require Java 8 or 11. Ensure that Oracle Java Runtime Environment or OpenJDK (64-bit) version 8 or 11 is installed and the system variable JAVA_HOME is set correctly.

    Tricentis License Usage Reporting does not require Java and you can proceed with the installation, if you want to install Tricentis License Usage Reporting only.

  1. Double-click the file to open the setup dialog.

  2. Click Next to start the installation.

Tricentis License Server setup wizard

  1. Accept the terms of the license agreement and click Next.

End-user license agreement dialog

  1. Specify the installation directory and click Next. By default, the wizard installs the Tricentis License Server in C:\Program Files\TRICENTIS\Tricentis License Server. If you specify a different directory, the wizard creates the folder Tricentis License Server in this directory.

Destination directory dialog

  1. Select which features you want to install.

    To install License Usage Tracking, you need to install License Server. License Server is automatically installed with License Usage Tracking.

    Click Next to continue. If you have only selected LicenseUsageReporting, the setup wizard proceeds to step 11.

Features selection dialog

  1. Select Online mode or Offline mode and define the Port for the license server instance. By default, the port is 7070. Click Next to continue.

Server mode and port dialog

  1. Specify the admin Username and Password.

    Note that the password must meet the following requirements:

    • At least 8 characters (with a maximum of 64)

    • At least one digit

    • At least one upper-case character

    • At least one lower-case character

    • At least one special character

    • No white space

    For a list of supported special characters, see this Knowledge Base article.

    Confirm the password and click Next.

Admin credentials dialog

  1. On the License usage database screen, configure the Tricentis License Usage Tracking database:

    • Specify the Port to connect to the database.

    • In the Data retention section, define how long you want to keep your data.

    • Optionally, clear the Set and use ES_JAVA_HOME for the License Usage database checkbox. We recommend that you leave the checkbox active; Elasticsearch suggests to use this Java environment variable.

    Click Next to continue.

License usage database dialog

  1. Click Change... to specify the directory where you want to save the Trusted Storage. The path to this directory cannot contain empty spaces. By default, the path is C:\Windows\ServiceProfiles\NetworkService\flexnetls.

    Click Change... to specify the directory where you want to save the Tricentis License Usage Tracking database and its configuration files. By default, the path is C:\Windows\ServiceProfiles\NetworkService\TRICENTIS\TricentisLicenseUsageTracking .

    Click Next to continue.

Choose where to save Trusted Storage and Usage Tracking files dialog

  1. Click Install to carry out the installation.

Install Tricentis License Server

  1. Click Finish to close the setup wizard.

Completed installation process

If you want to view the setup log file, click on View Log. By default, the log file is created only for successful installations.

If you want to create a log in case of an unsuccessful installation, you need to start the installation in the command prompt as described below.

Use the command prompt to create a log

If you want to create a log, you need to trigger the GUI installer via the command prompt.

To do so, follow the steps below:

  1. Copy the file Tricentis License Server<version number>.msi to a folder of your choice.

  2. Open the command prompt and browse to the folder that contains the file Tricentis License Server<version number>.msi.

  3. Enter the following command: msiexec /l <logfile name> /i "Tricentis License Server<version number>.msi".

    Replace <logfile name> with the name you want to set for your log file.

  4. The GUI installer opens. Click Next to start the installation.

  5. Follow the instructions of the setup dialog.

  6. Click Finish to finish the installation.

    The setup creates the log file in the same directory where you copied the installer.

When you uninstall the Tricentis License Server, the system automatically deletes the file LicenseUsageStatistics.dll.config, located in the installation directory under \License Usage Tracking.

If you have made any changes to the .dll.config and you intend to reinstall the license server and Tricentis License Usage Tracking, create a backup of the file before you uninstall.